Barrierefreiheit

Stand: September 2026

1. Our claim

We want our website https://sgonlinegarten.shop to be as easy and accessible as possible for everyone to use.

We are working to continuously improve the usability, comprehensibility and accessibility of our online shop.

In doing so, we take particular account of the needs of people with different disabilities and try to make the content and functions of our shop as accessible as possible.

2. Accessibility of our online shop

Our online shop offers, among other things, the following basic functions:

Clearly structured product information;
Clear information on prices and shipping costs;
Information on payment, delivery, cancellation and returns;
Contact options via email and telephone;
a digital ordering process;
Clearly identifiable product and navigation areas.

We are particularly focused on:

a clear and understandable presentation of content;
sufficient readability of texts;
Navigation that is as comprehensible as possible;
Meaningful names for functions and links;
The best possible usability on various devices.

3. Technical Implementation

Our online shop is operated via the Shopify platform.

Technical accessibility can depend on both our own design and content, as well as on features, components and applications provided by Shopify or third parties.

We regularly review our shop and strive to reduce any identifiable barriers.

For externally provided functions, the actual accessibility may depend on the technical implementation of the respective provider.

4. Restrictions

Despite our efforts, it is possible that some content, functions or areas may not yet be fully accessible or have limited accessibility.

This can happen, for example, in the following cases:

individual product images or their alternative texts;
integrated third-party functions;
certain interactive elements;
older content;
technical components of the shop

be the case.

We are working to gradually improve upon the identified limitations.

5. Feedback and contact

If you encounter a barrier while using our online shop or have difficulties using a particular function, you can contact us at any time.

Please let us know if possible:

which page or function is affected;
which problem occurred;
what support you need;
If applicable, which device or browser you are using.

We will review your feedback and endeavor to offer you a suitable alternative way to use the information or function in question, insofar as this is possible.

Contact:

SG Online UG (limited liability)
Eisenbahnstraße 8
66849 Landstuhl
Germany

Email: support@sgonlinegarten.shop
Telephone: +49 176 56913421

Website: https://sgonlinegarten.shop

6. Alternative contact options

If a particular function of the online shop is not accessible to you, you can contact us directly.

For example, we can help you with questions about:

products;
Prices;
Availability;
An order;
Payment;
Delivery;
Revocation;
Return;
Complaints

help further.

7. Continuous Improvement

We understand accessibility as a continuous improvement process.

We review feedback from our customers and try to address any accessibility issues we identify appropriately.

This statement may be updated if our online shop, its features, or legal requirements change.

8. Responsible for accessibility

The following company is responsible for the content and accessibility of our online shop: